/* PQRS: presentación de atención al cliente, aislada del administrador. */
html > body.pqrs-commercial{margin:0;background:#f7f7fb;color:#24233e;font-family:Inter,"Segoe UI",Arial,sans-serif;line-height:1.65;--border:#e4e4ef;--muted:#72738b;}
.pqrs-commercial header.nav{top:0;background:#fff;border-radius:0;border-bottom:1px solid #e4e4ef;box-shadow:none;}
.pqrs-commercial header.nav .nav-inner{max-width:1280px;padding:16px 32px;}
.pqrs-commercial main{max-width:1280px;margin:auto;padding:48px 32px 64px;}
.pqrs-commercial .hero-bg{display:none;}
.pqrs-commercial .pqrs-hero{display:grid;grid-template-columns:1.15fr 1fr;gap:64px;align-items:center;max-width:none;padding:24px 0 48px;}
.pqrs-commercial .pqrs-eyebrow{display:block;font-size:11px;font-weight:750;letter-spacing:.16em;text-transform:uppercase;color:#3d3789;}
.pqrs-commercial .hero-h1{font-size:clamp(38px,4.5vw,60px);line-height:1.08;letter-spacing:-.045em;color:#24233e;margin:20px 0 24px;}
.pqrs-commercial .hero-accent{color:#3d3789;}
.pqrs-commercial .pqrs-hero>div>p{font-size:15px;line-height:1.8;color:#72738b;max-width:520px;}
.pqrs-commercial .pqrs-hero>div>p strong{color:#3d3789;font-weight:650;}
.pqrs-commercial .pqrs-hero .flex{flex-wrap:wrap;gap:12px;margin-top:28px;}
.pqrs-commercial .btn{display:inline-flex;align-items:center;justify-content:center;min-height:46px;padding:12px 19px;border-radius:10px;font:inherit;font-size:13px;font-weight:650;}
.pqrs-commercial .btn-primary{background:#ef7d00;border-color:#ef7d00;color:#fff;box-shadow:none;}
.pqrs-commercial .btn-ghost{background:#fff;border:1px solid #dfdeea;color:#3d3789;}
.pqrs-commercial .pqrs-hero>div>.glass{background:linear-gradient(135deg,#29254f,#46408c);border:0;border-radius:22px;padding:34px;box-shadow:0 20px 48px #29254f12;backdrop-filter:none;}
.pqrs-commercial .pqrs-hero .text-center{text-align:left;}
.pqrs-commercial .hero-kicker{font-size:11px;letter-spacing:.16em;text-transform:uppercase;color:#d8d3ec;margin:0 0 24px;}
.pqrs-commercial .pqrs-hero .headline{color:#fff;font-size:28px;line-height:1.25;letter-spacing:-.025em;}
.pqrs-commercial .hero-max{color:#d8d3ec;max-width:none;font-size:14px;line-height:1.8;border-top:1px solid #ffffff22;margin-top:24px;padding-top:20px;}
.pqrs-commercial #info-pqrs{max-width:none;padding:32px 0 0;border-top:1px solid #e4e4ef;scroll-margin-top:110px;}
.pqrs-commercial .pqrs-section-title{font-size:28px;line-height:1.25;letter-spacing:-.025em;margin:10px 0 24px;color:#24233e;}
.pqrs-commercial #info-pqrs>.grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px;align-items:stretch;}
.pqrs-commercial #info-pqrs>.grid>.glass{padding:26px;min-width:0;background:#fff;border:1px solid #e4e4ef;border-radius:18px;box-shadow:none;backdrop-filter:none;}
.pqrs-commercial #info-pqrs .kv-reveal{opacity:1;transform:none;filter:none;}
.pqrs-commercial #info-pqrs .kv-reveal:hover{transform:none;box-shadow:0 10px 28px #29254f09;}
.pqrs-commercial #info-pqrs>.grid h3{font-size:18px;line-height:1.4;color:#24233e;margin:0 0 18px;}
.pqrs-commercial #info-pqrs>.grid p,.pqrs-commercial #info-pqrs>.grid li{font-size:13px;color:#72738b;line-height:1.85;}
.pqrs-commercial #info-pqrs>.grid strong{color:#3d3789;}
.pqrs-commercial #card-tipos{border-top:3px solid #ef7d00;}
.pqrs-commercial #card-tipos li{padding:8px 0;border-bottom:1px solid #eeeef5;}
.pqrs-commercial #card-tipos li:last-child{border-bottom:0;}
.pqrs-commercial #form-pqrs{max-width:none;margin-top:32px;scroll-margin-top:110px;}
.pqrs-commercial #form-pqrs>.glass{padding:34px;background:#fff;border:1px solid #e4e4ef;border-radius:20px;box-shadow:none;backdrop-filter:none;}
.pqrs-commercial #form-pqrs h2{font-size:27px;line-height:1.3;letter-spacing:-.025em;margin:0 0 10px;color:#24233e;}
.pqrs-commercial #form-pqrs>.glass>p{font-size:14px;color:#72738b;max-width:720px;line-height:1.8;}
.pqrs-commercial #pqrs-form{gap:22px;}
.pqrs-commercial #pqrs-form>div{min-width:0;}
.pqrs-commercial #pqrs-form label{font-size:12px;font-weight:650;color:#3d3789;}
.pqrs-commercial .form-control{width:100%;min-width:0;min-height:46px;padding:11px 13px;background:#f8f8fc;border:1px solid #e4e4ef;border-radius:10px;font:inherit;font-size:14px;color:#24233e;}
.pqrs-commercial select.form-control{appearance:auto;}
.pqrs-commercial textarea.form-control{resize:vertical;}
.pqrs-commercial input[type=checkbox]{accent-color:#3d3789;}
.pqrs-commercial input[type=file]{max-width:100%;font-size:12px;}
.pqrs-commercial input[type=file]::file-selector-button{border:1px solid #dedbea;background:#efedf8;color:#3d3789;border-radius:8px;padding:9px 12px;margin-right:12px;cursor:pointer;}
.pqrs-commercial #pqrs-form button[type=submit]{background:#3d3789;border-color:#3d3789;color:#fff;min-width:180px;}
.pqrs-commercial .footer{background:#fff;border-top:1px solid #e4e4ef;padding:28px 32px;}
.pqrs-commercial :is(a,button,input,textarea,select):focus-visible{outline:3px solid #ef7d00;outline-offset:3px;}
@media(max-width:1000px){.pqrs-commercial .pqrs-hero{gap:32px;}.pqrs-commercial #info-pqrs>.grid{grid-template-columns:1fr 1fr;}.pqrs-commercial #card-confidencial{grid-column:1/-1;}}
@media(max-width:760px){.pqrs-commercial main{padding:24px 20px 36px;}.pqrs-commercial .pqrs-hero{grid-template-columns:1fr;padding:16px 0 32px;gap:26px;}.pqrs-commercial .pqrs-hero>div>.glass{padding:26px;}.pqrs-commercial #form-pqrs>.glass{padding:24px;}.pqrs-commercial .footer{padding:24px 16px;}}
@media(max-width:540px){.pqrs-commercial #info-pqrs>.grid{grid-template-columns:1fr;}.pqrs-commercial #card-confidencial{grid-column:auto;}.pqrs-commercial #pqrs-form{grid-template-columns:1fr;}.pqrs-commercial .pqrs-hero .flex .btn{flex:1 1 auto;}}
@media(prefers-reduced-motion:reduce){.pqrs-commercial .kv-reveal{transition:none;}}

/* Fondo independiente del contenido: cambios suaves ligados al recorrido. */
html > body.pqrs-commercial{position:relative;isolation:isolate;}
.pqrs-scroll-background{position:fixed;inset:0;width:100%;height:100vh;height:100dvh;z-index:0;pointer-events:none;overflow:hidden;background:radial-gradient(ellipse at 5% 15%,#3d37895c,transparent 68%),linear-gradient(135deg,#eeebfa,#f7f7fb);}
.pqrs-commercial main,.pqrs-commercial>.footer{position:relative;z-index:1;}
.pqrs-scroll-background span{position:absolute;inset:-8%;display:block;width:116%;height:116%;}
.pqrs-scroll-background .pqrs-gradient-purple{background:radial-gradient(ellipse at 5% 15%,#3d37895c,transparent 68%),radial-gradient(ellipse at 95% 80%,#3d378938,transparent 65%),linear-gradient(135deg,#eeebfa,#f7f7fb);}
.pqrs-scroll-background .pqrs-gradient-blue{background:radial-gradient(ellipse at 95% 20%,#3c53f15c,transparent 68%),radial-gradient(ellipse at 5% 80%,#3c53f138,transparent 65%),linear-gradient(135deg,#edf1ff,#f7f7fb);opacity:0;}
.pqrs-scroll-background .pqrs-gradient-orange{background:radial-gradient(ellipse at 8% 85%,#ef7d005c,transparent 68%),radial-gradient(ellipse at 95% 15%,#ef7d0038,transparent 65%),linear-gradient(135deg,#fff3e7,#f7f7fb);opacity:0;}
.pqrs-scroll-background::after{content:'';position:absolute;inset:0;background:radial-gradient(ellipse at center,#ffffff38,transparent 80%);}
@media(prefers-reduced-motion:reduce){.pqrs-scroll-background .pqrs-gradient-blue{opacity:.2;}.pqrs-scroll-background .pqrs-gradient-orange{opacity:.15;}}
@media print{.pqrs-scroll-background{display:none;}}
.pqrs-commercial main{background:transparent;}